D2C is an operating model, not merely a webshop

This is The Open Podcast, where your host Sander Mangel shares strategies and insights to help digital commerce businesses stay ahead of the curve. In this two-part episode on The Open Podcast, Sander Mangel sits down with Mateusz Oktaba to break down why entering D2C requires a profound shift from tech-led product capacity to human-led "need-state" thinking.